Month: July 2021

Virtual Store Info

What is a Virtual Store ? Virtual stores smartly virtualise your physical stores with the use of advanced technologies assisting you to stay on the edge of the competition. This enables the customer to experience a store online just as comfortably and interactively as they would in real life. Customers often consider conventional shopping, physically browsing …

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Relevance of AI Chatbots in the E-commerce Industry

eCommerce chatbots are digital solutions that simulate conversations to aid and support customers during their buyer’s journey. It is a medium for store owners to engage their prospects and delight them through an immersive shopping experience.  Given that nearly 70% of the chatbots will be retail-based and will drive eCommerce transactions to USD 112 billion …

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Virtual Assistants employed in the Health sector

In an overwhelmed healthcare system, outdated technology and processes cause obstacles, resulting in higher prices, alienated patients, and poor outcomes. Healthcare Virtual Assistant and chatbots, on the other hand, strive to improve the interaction between healthcare professionals, payers, and patients by providing more information to end-users and assisting healthcare organizations in improving processes and lowering …

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Virtual Avatars transforming Digital CX in Banking

The pandemic has changed people’s perception of what’s possible and what’s feasible. In practically every industry, including banking and financial institutions, the constantly changing market, cutting-edge competition, and rising customer expectations have become a general thumb rule to adapt to. In banking, customer experience (CX) is an integral part of any strategic approach to meeting …

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Adoption of AI in the health industry- A boon or bane?

The advancements in the healthcare industry have provided better treatment as well as aftercare for individuals thereby increasing the overall life expectancy. However, with increasing longevity, there has been a tremendous rise in demand for healthcare services and the increasing necessity of the medical workforce to meet the rising demands. With this being a global …

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