When it comes to summing up the previous decade of the retail sector, direct to consumer is a concept that always had a spotlight on the need to place the customers first while serving them with facilities and products on any platform. It has become important to not just respond to the new digital reality …
Digital first brands paving the way for the future of retail Read More »
With the concept of Metaverse being fanned vigorously every day today, everyone wants to know about what this metaverse would entail especially after the big announcement made by Facebook recently. Let’s jump into a few scenarios that would soon become a reality. Connecting with people has always been the driving force behind this grand vision …
A glimpse into the rapidly emerging digital reality of the Metaverse Read More »
What is an Omnichannel Customer Experience? Omnichannel customer experience is no new word. Its colloquial usage in meetings and discussions gave rise to a diluted interpretation of its meaning. Omnichannel presence refers to a unified experience provided to the customer with the capability to interact with the business on multiple channels or platforms. As the …
Why should brands deliver Omnichannel Customer Experience? Read More »
Digital-first banks have acquired eminence in India today and the financial inclusion reforms are ready to roar. Take a look into the scenario of the banking ecosystem and its expeditious journey towards branchless banking in India through this article. What is branchless banking? Branchless banking in India has been outlined as the strategy that delivers …
