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Customers Embracing Interactive Banking Channels

Banks and Financial Service companies are under increasing pressure to improve service quality while lowering costs to remain competitive in an extraordinarily turbulent and uncertain market. In today’s market and economic environment, where product and pricing no longer provide a clear competitive advantage, banks must improve customer service. Customer interactions begin and conclude with distribution …

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How useful is AI and ML in Fashion Industry

The fashion industry is always changing. It’s fast-paced, and everyone involved – from designers to customers – must keep up with the constantly shifting trends. The way we find and buy things has evolved dramatically over the years, particularly in the fashion business. Artificial intelligence (AI) has made inroads into a variety of industries, with …

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Virtual Assistants employed in the Health sector

In an overwhelmed healthcare system, outdated technology and processes cause obstacles, resulting in higher prices, alienated patients, and poor outcomes. Healthcare Virtual Assistant and chatbots, on the other hand, strive to improve the interaction between healthcare professionals, payers, and patients by providing more information to end-users and assisting healthcare organizations in improving processes and lowering …

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Virtual Avatars transforming Digital CX in Banking

The pandemic has changed people’s perception of what’s possible and what’s feasible. In practically every industry, including banking and financial institutions, the constantly changing market, cutting-edge competition, and rising customer expectations have become a general thumb rule to adapt to. In banking, customer experience (CX) is an integral part of any strategic approach to meeting …

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The New Age of AI Micro Branches

Banks have to constantly rethink their strategies to match customer expectations, with 81% of customers managing their banking online. The modern customer demands complete convenience, including the ability to bank at any time of day. They also anticipate banks to provide lightning-fast assistance when transacting or requiring assistance. Although customers may accomplish a lot of …

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