The banking industry can be seen wrapped in the blanket of digital transformation today. With a focus on this sector, DaveAI is researching to formulate strategies through an online event that was conducted in partnership with Intel. “The banking sector is transforming leaps and bounds in order to provide a sophisticated customer experience. Due to …
Banks and Financial Service companies are under increasing pressure to improve service quality while lowering costs to remain competitive in an extraordinarily turbulent and uncertain market. In today’s market and economic environment, where product and pricing no longer provide a clear competitive advantage, banks must improve customer service. Customer interactions begin and conclude with distribution …
Customers Embracing Interactive Banking Channels Read More »
Digital-first banks have acquired eminence in India today and the financial inclusion reforms are ready to roar. Take a look into the scenario of the banking ecosystem and its expeditious journey towards branchless banking in India through this article. What is branchless banking? Branchless banking in India has been outlined as the strategy that delivers …
What is Kiosk Banking? Kiosk is a small cubicle powered by AI technology to enable various functions and transactions depending on the point of deployment. In terms of banking, Kiosk facilitates various cash and cashless transactions without the need for customers to visit the actual bank. This sophisticates the customers’ banking experience, preventing the need …
All about Kiosk Banking – Microbanch, Services, Advantages Read More »
The pandemic has changed people’s perception of what’s possible and what’s feasible. In practically every industry, including banking and financial institutions, the constantly changing market, cutting-edge competition, and rising customer expectations have become a general thumb rule to adapt to. In banking, customer experience (CX) is an integral part of any strategic approach to meeting …
Virtual Avatars transforming Digital CX in Banking Read More »
Banks have to constantly rethink their strategies to match customer expectations, with 81% of customers managing their banking online. The modern customer demands complete convenience, including the ability to bank at any time of day. They also anticipate banks to provide lightning-fast assistance when transacting or requiring assistance. Although customers may accomplish a lot of …
The Banking, Financial Services and Insurance sector is one of the fastest-growing industries for incorporating artificial intelligence. This is mainly due to the growing advancement in AI and machine learning across the globe. The ability that AI has, to respond to ambiguous real-world inputs by giving a probabilistic output, is one of its critical features …
The unforeseen pandemic has forced people to change their fundamental lifestyle and the way they interact with the outside world. This shift has accelerated an already gradually shape-shifting phase of digitalization. It has its arms widespread into almost every industry with Banking sector as no excuse. In order to survive the battleships of prohibited physical interactions, …
BFSI 2021-Upcoming Trends Reshaping the Banking Sector Read More »
The utilization and application of synthetic intelligence in the field of banking is comparatively on a lower scale than that of manufacture, healthcare, etc. The number one cause of this within the banking zone is the dataset retention of incredibly personal consumer records. However, with the recent surge in the offerings of online and cellular …
On September 03rd, 2020, DaveAI in Partnership with Intel Corporation organised the “Future of Banking” summit, which brought in more than 150 attendees from various banking & financial services enterprises from India. The virtual summit discussed autonomous banking possibilities in the future like digi-branches and virtual bank branches powered by Virtual Avatars, which as a concept was well received by the audience. …
