Chatbots

Virtual Assistants

The Role Of Virtual Assistants In Digital Sales Experience

With the increasing demand for online shopping, companies are looking for ways to enhance the digital sales experience and drive customer engagement. One solution that has emerged in recent years is the use of virtual assistants. Tools such as chatbots and voice assistants that are powered by artificial intelligence (AI) have become essential instruments for …

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Chatbot – what is a chatbot, its use case and benefits

What is a chatbot? A chatbot is an AI simulated advanced conversational AI that can initiate the conversation with the user through chat in the natural language. These are the digital assistants that are capable of understanding the user’s intentions, interpreting them, processing and giving the prompt replies based on the query. These chatbots can …

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Relevance of AI Chatbots in the E-commerce Industry

eCommerce chatbots are digital solutions that simulate conversations to aid and support customers during their buyer’s journey. It is a medium for store owners to engage their prospects and delight them through an immersive shopping experience.  Given that nearly 70% of the chatbots will be retail-based and will drive eCommerce transactions to USD 112 billion …

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Virtual Assistants employed in the Health sector

In an overwhelmed healthcare system, outdated technology and processes cause obstacles, resulting in higher prices, alienated patients, and poor outcomes. Healthcare Virtual Assistant and chatbots, on the other hand, strive to improve the interaction between healthcare professionals, payers, and patients by providing more information to end-users and assisting healthcare organizations in improving processes and lowering …

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AI Powered Chatbots- Industry’s Next Bet

In this futuristic world led by heaps of advancement with a never-ending horizon of opportunities, industrialists and entrepreneurs are neck throat spiking against each other for integrating the latest technology into their system with the main aim of improving customer involvement and experience. Conversational AI, one of the outgrown branches of AI technology has gained …

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The Intelligence Behind Virtual Avatars and Chatbots

Virtual Avatars and AI chatbots are becoming increasingly popular nowadays because of their ability to influence a customer’s purchase of real-world products. If a brand is looking to incorporate a virtual avatar into its marketing efforts, it must be aware of how this digital being functions. This requires an understanding of the heart of the avatar, and …

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